Registration Settings

In Registration Settings you will find many great features that will allow you to customize your customer's experience. Please note - these settings apply to all users/programs, and the discounts/fees will override the settings set in the Registration Wizard.

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  1. Login & Account Creation
  2. Primary Account Holders
  3. Additional Account Holders
  4. Player Information
  5. Program & Division Selection
  6. Discounts & Fees
  7. Custom Discounts & Fees
  8. Coupons
  9. Donations

 


 

Login & Account Creation 

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  • Login Instructions appear when users are logging into your portal
  • Registration Instructions appear while users are creating their username/password
  • The Account Creation Confirmation Notes are sent to a user after creating an account.

 

Primary Account Holders

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  • Choose to Display or Require the information collected from the Primary Account Holder during the registration process
  • Email, Username, First/Last Name, Address, Gender and Phone Number are required fields and can not be edited
  • Use the "Eye" icon to preview a question, or click the "Garbage Can" icon to Delete the question
  • Click the Add Question button to create additional Standard or Custom Questions
    • Standard Questions are common questions we've selected
      • Check the Add box to add the question to the Registration Form
      • Slide the "Require" tab to the right to make it mandatory
      • Always Save
    • Create Custom Questions to ask any additional information specific to your Organization
      • After entering your Question, select the Question Type to indicate the format of your participant's responses
      • Question Types include - Short Answer, Paragraph, Drop Down List, Multiple Choice, Checkbox, Date Selection, and Waiver

 

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  • Choose to Display or Require the information collected from Additional Parent/Guardians during the registration process
  • Use the "Eye" icon to preview a question, or click the "Garbage Can" icon to Delete the question
  • Click the Add Standard Question button to select from a list of commonly asked questions.
    • Check the Add box to add the question to the Registration Form
    • Slide the "Require" tab to the right to make it mandatory
    • Always Save

Player Information

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  • Use the Helpful Notes section to aid guardians through the Player Creation process
  • The First/Last Name, Gender, DOB and Address fields are required for every participant
  • To capture additional information during the Player Creation process, click Add Question
    • Standard Questions are common questions we've selected
      • Check the Add box to add the question to the Registration Form
      • Slide the "Require" tab to the right to make it mandatory
      • Always Save
    • Document Upload questions allow participants to upload documents during the registration process. This information can be viewed/verified by the Administrator through Player Verification.
      • The Document Upload feature is also available per Program

 

Program & Division Selection

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  • Use the Helpful Notes field to assist your registrants throughout the registration process. 

 

Discounts and Fees

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  • All Discounts & Fees set here apply to ALL programs on your portal, and will OVERRIDE the discounts & fees set on the program level.
  • Check the box next to the appropriate Fee/Discount to enable it; if a fee/discount is Disabled, it will not apply to registrants regardless to it being configured at the program level.
  • Always remember to Save your changes

 

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  • The Family Discount applies when multiple participants from the same account register for programs across your site during the indicated date range.  The first participant does not receive the discount, but any other family members registering will receive the indicated amount subtracted from their Division Price.
  • Users will not be charged in excess of the Family Max through the indicated date range.
    •  If the max is set to "Total Price,” all division prices and any other fees or discounts on the order will count towards the max amount. 
    • If the fee is set “Division Price” only the division prices will count toward this max amount set. 
  • Use the Returning Player Discount to reward repeat customers
  • The Non-Resident Fee/Resident Discount applies based on a user's city and/or zip code. Use the indicated fields to enter the appropriate Cities/ZIP Codes, and then configure the amount of the Fee/Discount within the Discounts and Fees tab of the Registration Wizard.
  • The Non-Volunteer Fee applies to the guardians of participants who choose not to volunteer during the indicated date range

Custom Discounts and Fees

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  • Click the Add Custom Discount or Fee Question to add fee adjustments in the form of a question/statement
    • The "Discount/Fee Name" is the name of the line item; it's how the discount/fee will appear in the participant's order as well as in reports.

 

Coupons 

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  • The Coupon Name appears in the user's Order as the line item associated with the discount
  • Coupons can only be used once per account, and only one coupon code can be used per Order.
  • The Coupon Amount is distributed evenly throughout the Order. For example, a $50 coupon code would apply a discount of $25 per Division registration on a two player order, but would apply the full $50 if there's only one registration/player within the Order.
  • Coupons must be used at the time of registration and can not be applied to an open order

 

Donations

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  • Use the Pencil icon to edit the Donation Name and Amount
  • A Custom Discount allows the user to enter their own donation amount at checkout.
  • The Donation Note appears to users during the Donation Selection process.

 

 

 

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