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Brittany Thacher

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Recent activity by Brittany Thacher Sort by recent activity Recent activity Votes
  • My Account Calendar

    From the My Account screen, users can view their own personal calendar on their My Account page. This calendar shows all events scheduled in the system for the team(s) of that account’s participant...

  • Family Max and Non-Volunteer Fee

    We have two new fee/discount features that will make your order management even easier! You can now add a Family Max amount and a fee for anyone who chooses not to volunteer. Both of these are mana...

  • Cancel a Single Player

    Player Cancellation *Important: Before doing any cancellations (especially if the user is due a refund), please review our Refund Scenarios and Steps page. Inevitably, some players will end up requ...

  • Transfer a Single Player

    Player Transfers Our Transfer feature is often used when a participant plays up a division (i.e. the participant's birth date actually falls into the U10 division's age range, but the participant w...

  • View & Edit Orders

    View & Manage Orders The Manage Orders screen allows you to see if someone has paid their balance or not. If a parent has a question about their order - if it’s completed, paid in full, etc., w...

  • Refund Scenarios & Steps

    Refunds There are many different scenarios that can arise when issuing refunds to members of your club. Below are a few examples. If you are using our merchant account: You will only be allowed to ...

  • Updating Payment Settings with EIN

    All new customers to Blue Sombrero are required to enter their EIN in the payment settings before processing registration. If you have built out the program, you will be prevented from entering a d...

  • Little League Season Setup

    Setting up your Little League season has never been easier! Little League Baseball & Softball partners will not need to manually submit their player and team personnel registration information ...

  • PONY Baseball and Softball Season Setup

    Setting up your PONY Baseball and Softball season has never been easier. PONY Baseball & Softball partners will be able to access their chartered teams during the team building process. To get ...

  • Admin FAQs

    Can I reuse the same Program next season? How do I set up the Min and Max Age Ranges in my divisions? How do I process a refund? How do I add pages to my site? I am having problems with scheduling...